Drying Paint, Help!
Ah, finally it's that time again when I get to relax with a new Paint by Numbers painting project. I take out the supplies on my work surface, set the light towards the canvas where I have already painted a few spots, and before I know it, I notice that one of the paint jars has been left open from the last painting session, and there's only a memory left of the moist paint.
Does that sound familiar? What should be done?
Tips for Preserving Paint
An open paint jar dries quickly
Use only one paint at a time and remember to close the paint jar tightly as soon as you are no longer using that paint. At the end of the painting session, it's good to check that all jars are securely closed!

Store paint jars in an airtight place protected from light
A tight plastic container also works excellently for storing paints. You can store both Paint by Numbers paints and Diamond Painting diamonds in the same container! As a quick solution for storing paints, for example, a plastic bag can also be used.
If the paint happens to dry out for some reason, try thinning it with a couple of drops of water.

Use creativity
An unfinished work can be saved with an extra 24-piece Acrylic Paint Set which conveniently allows you to patch a small area of the painting. You can also use the paints freely to add new details as you wish!
Please note that the shades of the acrylic paint set may differ from the original painting's colours.

If no tricks help, please don't hesitate to contact customer service and we'll fix the situation!